How to Salvage a Failing IT Supplier Relationship: Guidance for CTOs & CIOs

Technology is so critical to business success that when supplier relationships fail, it can have a huge impact. Most large enterprises these days have a complex supplier eco system, and if one of those relationships is failing, how can you ensure that your business is protected, and your IT supplier is held fully accountable? Luckily, […]

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What has bobsleigh got to do with IT?

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As we announce our sponsorship of bobsleigh athlete Nikki McSweeney, you could be forgiven for wondering how on earth this could have come about. It’s certainly not an obvious fit on the surface, but if you dig a little deeper, I think you’ll be as inspired by Nikki’s goal to compete for Team GB at

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How to drive IT value conversations using data you already have

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IT Transparency Subscription Service In a 2022 survey of IT leaders*, 74% reported that improving their use of data and analytics was ‘extremely important’ to them and topped their priority list along with cybersecurity (80%) and reducing costs (72%). Does that resonate with your priority list? If it does, then the good news is that

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Top 3 IT Challenges in South Africa

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At ImprovIT we’re proud that we work across diverse industries and territories. It gives us new ideas, perspectives and experience; and allows us to work with some really talented IT people. One of these is Leonie McManus in Johannesburg, South Africa. She’s been working with us for three years now, after Chris Renn and I

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What’s hiding behind the headlines in your IT budget?

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It’s a simple question that’s not all that easy to answer. Whether you’re a senior IT leader determined to build a better, more efficient service; or a CFO that needs to scrutinise your investments, you can’t manage what you can’t see. IT costs are nearly always complex. And accounting systems are set up by Finance

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Man being hidden behind a plume of yellow smoke from a flare

How To Keep Nasty Surprises Away From Your CFO

How Do You Deliver Digital Transformation and Keep the Lights On?

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Rising economic uncertainty, following hot on the heels of the COVID pandemic, is leaving many organisations facing unprecedented pressures. Unsurprisingly, many senior executives are looking more closely than ever at how new technologies can open up fresh opportunities and lead to reduced operating costs. In parallel, IT, like all other areas within the enterprise, is

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Blue toy army soldier looking out of the screen with plastic binoculars

How To Make IT More Effective

Stick or Twist? The IT Contract Renewal Dilemma

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You’ve just received a reminder that your existing IT outsourcing contract is coming up for renewal, and you’ve heard on the grape vine that the supplier is likely to increase their prices by 15%. What do you do? You’ve been with this service provider for 4 years. The service has been acceptable, if not brilliant.

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Why Bother Benchmarking?

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IT benchmarking may sound esoteric and even slightly dull. But at ImprovIT, we know that it’s a critical catalyst for business transformation.

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